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| Troubleshooting |
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Macbellads
gives advertisers a huge range of options—from the details
of how a banner can look to what age group a campaign should
target. You’ll find a lot of info about the marketplace
by exploring more topics in
“How Macbell Works” covers more detailed questions.
Here’s a short FAQ on a few of the subjects that are
most crucial for new advertisers:
Q: Why aren't my ads showing up on any sites yet?
All new ads are reviewed by our editorial team, typically
with 24 hours of being submitted. Go to the “Manage
ads Campaigns” page to confirm that your had is no longer
“Pending” and shows “Approved” status.
If your ad has been approved, but is not running, your targeting
may be too narrow, or your bids may be too low. Consider expanding
your targeting and/or raising bids to win more auctions and
gain more exposure.
Q: My ads are displaying, but they’re not receiving
many clicks.
To improve your campaign’s CTR (click-through rate),
check out Building the Perfect Ad and try running a number
of variations on your ad. You can also try targeting a different
audience to see if they’ll be more responsive to your
message.
Q: Can I change the sites that my ads are running
on?
You can change the sites for your campaign at any time. You
can pause individual sites that are not working well and simultaneously
raise your bid to get more exposure on the top-performing
sites. See Targeting the Right Audience to learn about editing
all of your targeting options mid-campaign—which is
the way to appear on an entirely different set of sites.
Q: How can I see conversion data in my online reports?
First, make sure you’ve followed all the instructions
in Tracking Your Bottom Line for adding macbellads’s
conversion code. Sometimes it makes a difference to place
the code snippet at the top of your page; also note that the
tracking code is “http” by default. If you are
placing the code on a secure page, please replace “http”
with “https”.
Q: I want to change the amount I’m spending
on my campaigns.
You can do this at any time. The two amounts you can adjust
are your daily budget and maximum bid. You can edit these
two numbers on the same screen directly in your Manage Campaigns
page.
Q: Will Macbellads keep me up to date about my campaigns?
We will send your emails with relevant updates about the progress
of your campaigns. For instance, you’ll know that a
campaign purchase went through when you receive an email confirming
your order. Similarly, we’ll let you know if there’s
a problem like your ad not displaying or your budget not being
spent. And you can always log-on to our website to view relevant
statistics at any time. |
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